fbpx

PLATFORM

Mobile app

The StoryTagger mobile app guides users to reflect and share short, focused video stories. Here are some of our frequently asked questions.

What makes StoryTagger different to other video apps?
StoryTagger focuses on helping people translate their ‘in-head’ reflections into short, insightful and confident selfie videos delivering value on a range of topics. Most other video apps focus on helping people film what’s in front of them.

Is the app available for Android and iOS?
Yes, you can download it for free from Google Play and the App Store. Simply search for ‘StoryTagger’.

Does StoryTagger run on older devices?
All video apps use more processing power, so we’ve spent a lot of time optimising StoryTagger to work on older devices. Even with StoryTagger’s environmental sensing smart recording features it’s still is a lightweight app with most of the processing taking place on our Amazon S3 cloud servers. StoryTagger runs on iOS devices from iPhone 6, 6+, 6s,6e, SE, 7, 7+, 8, 8+ to the latest iPhone X family. It also runs on iPads as an iPhone app. On Android phones it’s a little trickier to pinpoint devices as the family is so broad, but to provide an idea the 2016 Samsung Galaxy 7, 2016 Nokia 6 and  2015 Samsung J5 will run StoryTagger 2.0 perfectly.

Why can’t we just record videos without the app?
Well, you can, but StoryTagger uses structured storytelling techniques to guide users to reflect and share short, focused video stories. Our customers tell us that without the app people struggle to reflect and identify what they should talk about, experience technical issues and often find it difficult to transfer large video files to secure corporate networks.

Does this make it complicated?
It’s true that StoryTagger guides people to go deeper than when you create a fun video on TikTok or Instagram, but it’s no more complicated. School kids to silver surfers use it with no instructions.

PLATFORM

Story manager

StoryTagger’s admin area helps your team manage everything from users, story interview design and video file distribution.

How much content can I create and curate?
Your team can create and curate as much video content as you need. We don’t limit any of the functionality on the StoryTagger platform, so you can take advantage of the great features we’ve built to help everyone share their best stories.

How many administrators can we have?
You can assign as many administrators as you need to your organisation. We even throw in a few free seats for administrators to test and try their story frameworks in the app before sharing with users.

What skills does my team need?
The story manager contains toolkits, guides and copy snippets to help anyone with HR, learning, marketing or communication skills engage a community of knowledge sharers.

Do you provide templates
The story manager has templates to help you create content for a range of projects including career stories, supporting programmes, internal communications and many more.

 

Book a Zoom for a quick intro to StoryTagger
"StoryTagger team's support, flexibility and collaboration have been amazing in the past months. So delighted to be working with you on this project."

Smaranda Dochia

Director of Digital Learning & Events
Association of Coaching

GETTING STARTED

Onboarding 

StoryTagger was designed for enterprise, so we’ve got everything in place to service the most demanding of onboarding processes.

Is StoryTagger GDPR compliant?
StoryTagger was developed in a post GDPR world, so our platform, End User Licence Agreement and privacy policies comply.

Do you have resources for our IT security and legal teams?
Yes, we have specific FAQs for these teams that provide extra detail. Please contact us to get a password to access this resource.

How long does onboarding typically take?
It depends on your internal processes, but it can take from just a couple of days to a couple of weeks.

Can we see your terms and conditions of service?
Sure, you can view them here

 

GETTING STARTED

Our plans

We keep our plans simple with no hidden extras.

How is StoryTagger sold?
Our plans are based on how many active users will have access to the app at any one time.

What is an active user?
An active user is anyone who you’ve granted access to the StoryTagger platform.

Can administrators manage active users?
Yes, you can move users on and off the platform as you need. Removing a user will delete all of their records and videos for GDPR purposes so we advise retaining people who you need to record multiple videos (and allowing for this in the number of active users you require).

Is StoryTagger expensive?
No, we believe our platform should be accessible to all sizes of organisation. Our active user fees reduce to a few pence per year for group wide enterprise licences.

How do we pay for StoryTagger?
You can currently pay by invoice or credit card.

 

 

How can we support student experiences with video in higher education?

Higher education has never been more competitive so many universities are looking for innovative ways to create more contemporary, exciting and effective student experiences. Here at StoryTagger, we believe learning is key to growth and success, so we love a chance to...

Crowdsource knowledge and experiences easily with our video learning platform

As our working lives change and turn towards accessible online resources, the demand for video learning platforms has increased. Video learning as a concept is becoming increasingly popular, with studies claiming that it improves people’s ability to remember concepts...

StoryTagger announced as video storytelling partner for Learning Technologies 2019

New user-generated video platform helps delegates take conference knowledge back to work.   Launched in summer 2018, StoryTagger has been chosen as the video storytelling partner for Learning Technologies 2019, Europe’s leading workplace learning exhibition and...

Remote teams communication templates

How can you help remote teams feel connected and effective? Use the template below to help you support remote teams communication by sharing experiences and tips on video.Like many other learning and communication teams you may have experienced a shift in how they are...

5 business benefits of user-generated video

Chances are that you already recognise the value of video when it comes to learning content. It’s a brilliant and versatile medium for grasping and keeping audience attention. As well as a useful media format to include as part of individual learning programmes, it...

How Learning and Development Works in a Post-COVID Workplace

Modern business environments are fast-paced and ever-evolving, and with that comes the demand for learning and development programmes to ensure a clear and effective process can be followed. However, in a post-COVID business world, typical learning and development...

Is your current video strategy delivering business impact?

Like many teams you may be relying on professional production companies to capture your colleague or customer stories and aid your video strategy. We have identified five reasons why it’s time to consider new, innovative ways of filming authentic, value-led content...

Case Study: EDF Energy

How user-generated video is increasing engagement with leadership programme The EDF Energy learning team has a reputation for innovation so we were particularly honoured to share the stage with Carl Lovett at Learning Technologies 2019. In his case study talk, Carl...

User-generated content: Friend or foe?

With less than 1 week to go to Learning Technologies 2020, we have been reflecting on the many buzzwords our industry is currently using with fervour including VR, AR, AI and, our personal favourite, user-generated content (UGC). How legitimate is the interest? What...

10 work challenges we can solve with user-generated video

A growing number of L&D teams are figuring out new ways to overcome some common challenges at work. Keep reading to discover how user-generated video is delivering significant impact and overcoming 10 of these important challenges at work:Here’s 10 ways...