CUSTOMER STORY

Insightful video profiles to match coaches to clients

People Untapped created a simple marketplace for clients to select coaches who are the best cultural fit

People Untapped, a consultancy specialising in interventions that unlock potential, wanted to optimise aspects of their customer service by helping people select the best coach, trainer or facilitator for their needs.

They came up with a simple yet brilliant plan to collect rich, authentic biography videos from all of their front-facing team and associates. With an important project on the horizon, the People Untapped team needed to create a vendor-neutral ‘lookbook’ in record time so it was important that the videos were consistent and enabled customers to compare like-for-like.

Using StoryTagger, the team captured a vibrant collection of short video profiles using the tool’s interview structures and prompts. Gillian Davies said “StoryTagger worked extremely well, easy for the contributors and required very little of our time to capture great content”.

The always growing bank of video profiles covers facilitation or coaching approach, assignment examples and expertise providing a clear, structured and easy way for clients to select professionals who are going to be the best cultural fit.

It’s worked really well, been easy for the contributors and required very little of our time to capture great content.

Gillian Davies
Project & Technology Executive, People Untapped

Book your demo

See how StoryTagger can work for you
Get Free Demo
DISCOVER MORE CUSTOMER STORIES

Stories to create a winning early careers programme

Explore how The British Library used employee-generated video to make the early careers candidate journey more inclusive.

Better virtual inductions with user-generated video

Find out how Together Co halved training time and tripled their support-ready volunteers to meet a surge in demand.

Insider knowledge to help students navigate university life

See how The Student Room leverage peer-to-peer expertise to advise undergraduates embarking on this life-changing event.

Making community voice central to digital learning at The Duke of Edinburgh’s Award

See how impact stories and volunteer insights are transforming the lives of young people.

Storytelling to improve engagement and an inclusive work culture

See how City and Guilds use authentic employee videos to model their target culture and behaviours.

Increased learning transfer through video storytelling and reflection

Find out how Bouygues helps leaders embed and apply learning in their flagship programmes.

Employee stories to attract early careers talent

Check out how Kennedys uses StoryTagger to drive apprentice recruitment and new starter engagement.

Higher online conversions and course take up with rich video testimonials

Explore how The Learning People created a powerful library of advocacy video content.

Insightful video profiles to match coaches to clients

How did People Untapped create a simple marketplace for clients to select professionals who are the best cultural fit?

Connecting new starters with retail brand on induction bootcamp

Adidas successfully onboarded a 250-strong sales team to their flagship store by growing brand affinity.