Insightful video profiles to match coaches to clients

People Untapped created a simple marketplace for clients to select coaches who are the best cultural fit

People Untapped, a consultancy specialising in interventions that unlock potential, wanted to optimise aspects of their customer service by helping people select the best coach, trainer or facilitator for their needs.

They came up with a simple yet brilliant plan to collect rich, authentic biography videos from all of their front-facing team and associates. With an important project on the horizon, the People Untapped team needed to create a vendor-neutral ‘lookbook’ in record time so it was important that the videos were consistent and enabled customers to compare like-for-like.

Using StoryTagger, the team captured a vibrant collection of short video profiles using the tool’s interview structures and prompts. Gillian Davies said “StoryTagger worked extremely well, easy for the contributors and required very little of our time to capture great content”.

The always growing bank of video profiles covers facilitation or coaching approach, assignment examples and expertise providing a clear, structured and easy way for clients to select professionals who are going to be the best cultural fit.

It’s worked really well, been easy for the contributors and required very little of our time to capture great content.

Gillian Davies
Project & Technology Executive, People Untapped

Book your demo

See how StoryTagger can work for you
Get Free Demo

Making community voice central to digital learning at The Duke of Edinburgh’s Award

See how impact stories and volunteer insights are transforming the lives of young people.

Insider knowledge to help students navigate university life

See how The Student Room leverage peer-to-peer expertise to advise undergraduates embarking on this life-changing event.

Higher online conversions and course take up with rich video testimonials

Explore how The Learning People created a powerful library of advocacy video content.

Top performers share expertise to increase sales revenue

Verizon rapidly upskilled 120 account managers to help them base their sales conversations on business benefits not price.

Stories to create a winning early careers programme

Explore how The British Library used employee-generated video to make the early careers candidate journey more inclusive.

The power of storytelling for learning transfer in executive education

How LBS embedded user-generated video to enhance learning transfer on a 6-month leadership programme.

Video testimonials to help L&D create more business impact

How Emerging Stronger used powerful advocacy stories to unite the L&D community and transform learning practices.

Celebrating gender equality with IWD2023 stories

Triple Point are using storytelling to create a more inclusive and equitable work environment. Read their story to find out how.

Employee stories to attract early careers talent

Check out how Kennedys uses StoryTagger to drive apprentice recruitment and new starter engagement.

Better virtual inductions with user-generated video

Find out how Together Co halved training time and tripled their support-ready volunteers to meet a surge in demand.